Privacy Policy – ll77 Online Casino Philippines

1. Introduction and Scope

This Privacy Policy describes how ll77 ("ll77", "we", "us", "our") — the operator of ll77.biz — collects, uses, stores, and shares personal information in connection with the operation of the ll77 online casino and sports betting platform. This policy applies to all individuals who visit, register on, or interact with the ll77 platform, including Players, prospective Players, and visitors browsing the site without registering.

ll77 operates primarily to serve Filipino players and is mindful of data protection obligations applicable to personal data processed in the context of Philippine residents. We handle your personal data with the care and transparency you deserve as a valued ll77 Player.

2. Data Controller Information

ll77 is the data controller responsible for personal data collected through the ll77.biz platform. For all privacy-related inquiries, requests, or complaints, you may contact the ll77 Data Protection contact at:

Email: [email protected] (plain text — not a clickable link)

ll77 will respond to all data subject requests within a reasonable timeframe and in accordance with applicable data protection obligations.

3. Personal Data We Collect

ll77 collects personal data from Players and site visitors through several means, including registration forms, account activity, payment processing, and automatic technical logging. The categories of personal data we collect include:

ll77 does not intentionally collect sensitive personal data (such as racial or ethnic origin, political opinions, or health data) beyond what may be provided voluntarily in the context of responsible gaming or self-exclusion requests.

4. How We Use Your Personal Data

ll77 uses collected personal data for the following purposes:

• Account management: To create, maintain, and administer your ll77 account, including verifying your identity and age (21+) as required.
• Service delivery: To provide access to ll77's games, betting services, promotional offers, and VIP program benefits.
• Payment processing: To process deposits and withdrawals via GCash, PayMaya, and bank transfers, and to comply with anti-money laundering (AML) obligations.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, money laundering, underage gambling, and other prohibited conduct on the ll77 platform.
• Legal and regulatory compliance: To meet our obligations under applicable gaming regulations, anti-money laundering laws, and data protection requirements relevant to our operations serving Filipino players.
• Customer support: To respond to your inquiries, resolve disputes, and provide technical assistance through the ll77 support team.
• Platform improvement: To analyse usage patterns, improve game offerings, optimise the ll77 platform, and personalise your experience where appropriate.
• Responsible gaming: To monitor gambling patterns for indicators of problem gambling and to administer deposit limits, self-exclusion, and other responsible gaming measures you request.
• Marketing communications: To send you ll77 promotions, bonus offers, and relevant gaming news — only where you have provided consent or where we have a legitimate interest to do so.

5. Legal Bases for Processing

ll77 processes your personal data on the following legal bases:

• Contractual necessity: Processing required to create and manage your ll77 account, process payments, and deliver services you have requested.
• Legal obligation: Processing required to comply with anti-money laundering laws, age verification requirements, gaming regulatory obligations, and tax reporting.
• Legitimate interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and service improvement — where these interests are not overridden by your privacy rights.
• Consent: Processing for marketing communications, optional personalisation features, and non-essential cookies — where you have given specific, informed consent. You may withdraw consent at any time.

6. Data Sharing and Third Parties

ll77 does not sell your personal data to third parties. We share personal data only in the following limited circumstances:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers receive the financial data necessary to process your transactions. These providers have their own privacy policies and data protection obligations.
• Identity verification providers: Third-party KYC and identity verification services that process identity documents to verify age and identity as required by ll77's compliance obligations.
• Game software providers: Game technology providers who supply software for slots, live casino, and other games on the ll77 platform may receive anonymised or pseudonymised usage data for game operation and integrity purposes.
• Regulatory and law enforcement authorities: Where required by law, court order, or regulatory direction, ll77 will disclose personal data to competent Philippine or international authorities.
• Service providers: Carefully vetted IT infrastructure, data hosting, analytics, and customer support service providers who process data on ll77's behalf under appropriate data processing agreements.

All third parties who receive personal data from ll77 are required to maintain appropriate security standards and to use the data only for the specific purpose for which it was shared.

7. Cookies and Tracking Technologies

ll77 uses cookies and similar tracking technologies on the ll77.biz platform. Cookies are small text files stored on your device that help ll77 recognise your browser, maintain your session, and improve your experience.

• Strictly necessary cookies: Essential for the ll77 platform to function, including session authentication, security tokens, and fraud prevention identifiers. These cannot be disabled without breaking core platform functionality.
• Performance cookies: Used to analyse how Players interact with the ll77 platform — which pages are visited most, how long sessions last, and where technical issues occur. Data is processed in aggregated, anonymised form.
• Functionality cookies: Used to remember your preferences, such as language settings and last-played game, to provide a more personalised ll77 experience.
• Marketing cookies: Used to deliver ll77 promotional content that is relevant to your interests. These cookies are only set with your consent.

You may manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will impair your ability to use the ll77 platform.

8. Data Retention

ll77 retains personal data for as long as is necessary for the purposes for which it was collected, and in compliance with applicable legal and regulatory retention obligations. Specifically:

• Account data: Retained for the duration of your active ll77 account plus a minimum of five (5) years following account closure, to comply with anti-money laundering and gaming regulatory record-keeping requirements.
• Transaction and financial data: Retained for a minimum of five (5) years from the date of each transaction to satisfy AML and tax compliance obligations.
• Identity verification documents: Retained for the period required by applicable regulatory obligations, typically five (5) years from account closure.
• Support communications: Retained for a minimum of two (2) years from the date of the communication to allow for dispute resolution and quality assurance.
• Marketing consent records: Retained until you withdraw consent, plus a reasonable period thereafter to evidence prior consent.

After the applicable retention period expires, ll77 will securely delete or anonymise personal data in accordance with our internal data lifecycle procedures.

9. Data Security

ll77 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, and disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the ll77 platform.
• Encrypted storage of passwords and sensitive personal data — ll77 does not store passwords in plain text under any circumstances.
• Role-based access controls limiting staff access to personal data to those with a strict operational need.
• Regular security audits and penetration testing of the ll77 platform infrastructure.
• Two-factor authentication available for all ll77 Player accounts to add an additional layer of login security.
• Monitoring systems that detect and alert on unusual access patterns or potential data breach indicators.

Despite these measures, no online system is entirely immune to security risks. In the event of a data breach that poses a risk to your rights and freedoms, ll77 will notify affected Players in accordance with applicable notification obligations.

10. Your Rights as a Data Subject

As an individual whose personal data is processed by ll77, you have the following rights, which you may exercise by contacting ll77 at the details provided in Section 13:

• Right of access: You may request a copy of the personal data ll77 holds about you and information about how it is processed.
• Right to rectification: You may request correction of inaccurate or incomplete personal data. For basic account details, you can update these directly through your ll77 account settings.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to ll77's legal retention obligations.
• Right to restriction: You may request that ll77 restrict processing of your personal data in certain circumstances, such as while the accuracy of data is being contested.
• Right to data portability: You may request your personal data in a structured, commonly used, machine-readable format where processing is based on consent or contract.
• Right to object: You may object to processing based on legitimate interests, including direct marketing. ll77 will cease direct marketing immediately upon receiving an objection.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

ll77 will respond to data subject requests within 30 days. Complex requests may require an additional 30-day extension, and ll77 will inform you if this is the case.

11. Children and Minors

The ll77 platform is strictly restricted to individuals aged 21 and above. ll77 does not knowingly collect personal data from any individual under the age of 21. If ll77 discovers that personal data has been collected from a person under 21, that account will be immediately closed and all associated personal data will be deleted, subject to any legal obligations requiring retention of records related to underage gambling incidents.

12. Changes to This Privacy Policy

ll77 may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or operational procedures. The date of the most recent revision is displayed at the top of this page.

Where changes are material, ll77 will notify registered Players via email or a prominent notice on the platform. Your continued use of the ll77 platform after the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. You should review this page periodically to stay informed of how ll77 handles your personal data.

13. Contact and Complaints

For any questions, requests to exercise your data subject rights, or complaints regarding how ll77 handles your personal data, please contact the ll77 privacy team:

Email: [email protected] (plain text — not a clickable link)

ll77 takes all privacy complaints seriously and will investigate and respond to each complaint promptly and fairly. If you are not satisfied with ll77's response to a privacy complaint, you may have the right to escalate the matter to the relevant data protection authority in your jurisdiction.